Cancellation and refund policy

ClientKaro is a digital proposal SaaS. After successful payment, access to eligible paid features is provided online through your account.

Because the service is digital, there is no physical delivery or return process.

You may request cancellation of a paid plan by contacting support@clientkaro.com or by using any cancellation option available in your account.

Cancellation stops future access or renewals according to the plan terms. Access already provided for the active billing period may continue until the end of that period unless otherwise stated.

Refund requests are reviewed case by case. Refunds may be considered for duplicate payments, incorrect charges, technical payment errors, or cases where paid access was not provided after successful payment.

Refunds are generally not provided for completed billing periods, unused time, change of mind, or failure to use the product after access has been made available.

Approved refunds will be processed to the original payment method where possible.

The time taken for the refunded amount to appear depends on the payment provider, bank, or UPI/payment instrument used.

For cancellation, billing, or refund questions, email support@clientkaro.com with your account email, payment reference if available, and a short description of the issue.